This resource is designed to help family members and caregivers support a loved one receiving mental health treatment. It provides guidance on understanding the respective roles of families, healthcare providers, and treatment teams throughout the care process. The resource helps families recognize how they can contribute valuable information about their loved one’s history, treatment preferences, strengths, and support needs. It also explains the role of hospitals and clinical staff, while addressing privacy and confidentiality considerations that may affect information sharing. By strengthening collaboration between families and healthcare professionals, this resource aims to improve communication, enhance continuity of care, and promote better treatment outcomes.